Install the locking hook and the two screws into the head unit. Listen or look back to see if the rear wheel is slowly spinning. :~f 12`L,@" Aug 15, 2020 Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. We show a quick view. If your charger does not turn green when you plug it in, your problem may lie in your charger. . The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Roller Blades/Bikes. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. It is possible to check the voltage of your battery using a voltmeter. The key is to build your own vehicle with its own motor coil wire. If you find yourself in this situation, follow these steps and your Gotrax will charge up just like new! This may be caused by several factors, but luckily there are solutions to all of them. Entice customers to sign up for your mailing list with discounts or exclusive offers. In the next video we will show the complete repair, reassembly and testing. GOTRAX. Store the screws and hook in a safe location for later use. As we were packing it up to be returned, found that disconnecting the handlebar freed up the front/drive wheel, indicating maybe a controller issue vs a motor issue (or maybe both). Please contact our customer service team if you are experiencing problems or need more detailed information. If your Gotrax hoverboard will not turn back on you are experiencing an issue. - Very dangerous as you can be cruising along and the motor completely shuts off. When you plug your charger into the wall, the indicator light will turn green. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Once you ensure the position is correct, gently slide the pack into the tiller. Kid really loved the speedometer and the cruise control feature! This is a few specific actions that act as a reset for your board and can fix many common issues. Take care of your ride so it can take care of you. . A revolution is on the way - and Electric Scooters are leading it! There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! If damaged do not proceed. 0000003099 00000 n Do you think most of the lower-priced scooters are having these problems? There are many possible reasons why your Gotrax hoverboard is not balancing. Turn the key or power switch on and engage the throttle all of the way. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. 0000008779 00000 n 0000017087 00000 n 0 - Normal StatusE02 - BrakeE03 - Power Assist sensor failureE06 - Cell Under VoltageE07 - Motor FailureE08 - Handlebar FailureE09 - Controller FailureE10 - Communication reception failureE11 - Communication sending failureE12 - BMS Communication failureE13 - Headlight failure. If the scooter is off but still takes off, this means that the control box is damaged. Entice customers to sign up for your mailing list with discounts or exclusive offers. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. But, as soon as it worked for quite some time, it started showing various problems. They cannot show error codes. . It will display all specifications more visibly. Look down the tiller and ensure the pins are grouped together tightly and free of arching or debris. Post adapter arcing when plugged in. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There is no doubt that hoverboards are a popular and fun way to get around. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. Once you ensure the position is correct, gently slide the pack into the tiller. They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. Front wheel cover scraping wheel - easy fix but annoying. Include an image for extra impact. Now you are finished and ready to test your work. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - Of course, you could also have an issue with your battery. If that doesn't work, email support. You can recalibrate your Gotrax hoverboard by following the instructions above. The speed of the GKS kids scooter is locked at a safe but fun 10mph. Turn the key or power switch on and engage the throttle all of the way. When the scooter is powered on, press the power button 3 times to switch the speed unit display. This is one of the most common problems we hear about, so it's always worth checking first. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. Beeping can also indicate uneven pressure on the hoverboard sensors. If it is hard to install, stop and inspect the consoles pins under the head unit. I requested a refund. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. Also, make sure to run through a full charge and discharge cycle of your battery before riding again, just to ensure everything is in proper working order. Gotrax recommends 3-4 hours for charging time. `f25Jz>`lf(< @%-vCN Not much help really. I've had mine for almost two weeks now, and have not experienced these issues. Always be sure to consult the . I've had it for a full month now but never knew how to. Has been extremely slow to respond with replacement parts. This is telling you the charger is working. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. If you find any damage, replace it immediately. So far so good for me. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owner's manual before riding your self-balancing scooter for the first time. This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. To power the headlight on or off, press the red button for 1 second while the scooter is powered on. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. I finally received the replacement parts. Related: Mobility Scooter Battery Losing Power Uphill Fixed. I had my second issue within 17 business days of receiving the scooter. Press question mark to learn the rest of the keyboard shortcuts. Entice customers to sign up for your mailing list with discounts or exclusive offers. Create an account to follow your favorite communities and start taking part in conversations. Beeping can also indicate uneven pressure on the hoverboard sensors. In addition, I now have the old lithium ion battery I need to figure out how to dispose. Worse issue if in a crowd or on road and people behind you don't expect you to slow down. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. 20 MPH Max speed and durable 10 . Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. A fully charged battery will have between 36 and 42 volts. These codes will pop up over your console's display when there are issues within your electric scooter. %PDF-1.4 % New Safe Step Technology - Both feet must be placed on the . So far I've got about 60 miles on it. What if the part I ordered did not solve the problem? How to restore default settings on GOTRAX GXL V2. So, 3 hours for 4 bars = 45 mins of charging time per bar. No. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. If it's not been used for a while, it might need charging. Step 6 Install the battery pack. The odometer illumination was bright. This is telling you the charger is working. If the scooter works after disconnecting the brake switch then the brake switch is defective. So frustrating. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. Did you find it helpful? I continue to struggle with GOTRAX's customer support team. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Tighten the screws firmly. 21E - Controller Failure22E - Handlebar Failure23E - Motor Failure25E - Brake Lever Failure30E - Communication Failure. This issue is new and is being looked at now.. {k-m3gKjx Not much help really. When the battery is fully charged it will change from red to green. Reddit and its partners use cookies and similar technologies to provide you with a better experience. But when I press the throttle, nothing happens. Resolved through warranty, in the mail. Motor stutters with rapid jerking and wont go.. possible motor failure. Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. Hold down the power button for 10 seconds. Check which of them the problem is and get it fixed immediately. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. We'll go through each electric scooter and the error codes that occur. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I requested a refund. Of course, you could also have an issue with your battery. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. Next, check to see if there is any damage to either end of your scooters charging cable. This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. So in short. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. An awesome member of our community made this guide. The motor does make some noise when first accelerating but goes away. Cruise control automatically goes on every time when riding. If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. Learn more about your GOTRAX from full overviews and specs to troubleshooting. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. You feel the scooter lose power and your inertia throws you forward. hb```b``b`B uHGC@Z&yn)~v@P U I=@:Yg'j][ 3JSK>X~3S$)-BKD'y&Mj<>#2&w+[2DS/4dN P]-zWi^3wXBK If you return the product because you don't like it (and not because of a defect on arrival), the return shipping costs will be on your end, and the scooter will have to have remained undamaged. The first was purchased 40 days ago, the next 2 were purchased together around 30 days ago, the last was purchased 20 days ago so they do not appear to be batch quality issues. It sounds like a bad battery but checking the connections is the first step. For example, only standing with one foot on your hoverboard can cause some models to beep. Now i have error code 30! ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS Reply, How can I change the Inner tube on the gotrax, bossmanron747 - I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. I cant find anyone who sells them including the gotrax website, acisneros0873 - Back wheel cover scraping tire. The BBB's grade of "F" still . E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. Codes often have simple solutions and we are here to assist. GoTrax - GMAX Electric Scooter. Make sure the petals are level with each other and on a flat surface. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. error: Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. Happy to help! Has seemingly chose to simply respond but not take action (i.e. These codes will pop up over your console's display when there are issues within your electric scooter. Since battery indicator has 4 bars, easy to do the math. Find your product below and click the link to be directed to the specific information for troubleshooting. You can now turn your hoverboard back on.*. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Pressing on button does not illuminate the display nor does the throttle have power. Apr 15, 2021 Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. You will see the LED lights start to flash. When you connect the charger to the hoverboard it will turn red to let you know it is charging. This problem could be caused by many different things. Kick stand wobbly. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Hmm, I'm thinking I have one of the old GoTrax GXLs (bought it last year). There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. I have updated my review from 1 star to 3, and will update again . Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. It goes fast and I can go up big hills . bay_blade2000 3 yr. ago That's not what I am saying at all. Of course, with any new or growing technology there are often hiccups along the way. Then plug your charger cable into both ends and leave it overnight. As an Amazon Associate I earn from qualifying purchases. Back fender completely broken off, bottom screw plate snapped. Fix Water Leaking From Air Conditioner. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Include an image for extra impact. 21E, 22E, 25E, and 30E - Replace console to fix error code. 0000000016 00000 n 0000002509 00000 n If you experience problems with any of these models of e-bike file a claim below. 0000002170 00000 n Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Even if you've just ridden it, the battery may not be sufficiently charged. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. We'd simply like our problems fixed but also do not want others to experience the frustration and inconvenience this has caused us. Returned the v2 and are now trying a m360 instead /crosses fingers. We frequently update our user manuals at gotrax.com, and reserve the rights to update and change manuals online. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. GoTrax V2 Not Working. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. I am on the hook to pay for shipping to send back their poorly made products. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. E02 - Adjust your brake calipers so that they operate effectively. When it comes to hoverboards, the magic fix-all is called recalibration. If pushing to start does not help then double check the scooter to make certain that the key or power switch is in the on position. If only one device doesnt charge when plugged into a wall outlet, it could be an issue with that specific device or with its battery. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. Will this problem come back? This is a few specific actions that act as a reset for your board and can fix many common issues. A fully charged battery will have between 36 and 42 volts. Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) Use caution as extreme force may damage your scooter console or battery connections. This electric scooter comes with an updated, brighter headlight and a larger LCD screen. 0000006275 00000 n Check the fuse or circuit breaker. Its possible that you got a defective battery. If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. Check Out Our Guide! Max speed: 7.5 MPH. From loose power cables to defective charging ports, theres always a solution to make your Gotrax scooter start charging again! You may want to check your fuse box to see if any fuses are blown. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. k 3TXK c"b0] 3:P $% Choose from Same Day Delivery, Drive Up or Order Pickup. Troubleshoot common issues with your gotrax hoverboard with our handy guide. 0000013506 00000 n Power completely shuts off while riding. Contact: kevin@ocproscooters.com or text: 714-420-1311. I continue to struggle with GOTRAX's customer support team. If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. Weight: 17 pounds. If this does not work, replace the console. Here is a link to find the manual for your Gotrax hoverboard. When the battery is fully charged it will change from red to green. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! When you plug your charger into the wall, the indicator light will turn green. Disconnect the brake lever switch connector from the speed controller. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. *You may need to perform a recalibration up to three times to fix your issue. In this video we take a look inside a GoTrax G2 Scooter. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. Check the lights, the brakes, and all the features, and make sure they are all working properly. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. If the battery is fully charged, then the issue is likely with the motherboard or wiring. Home. This scooter is giving a E3 Error code and the manual simply states to replace the console. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. You may need a replacement battery if your current one is faulty or has sustained physical damage. Looking For The Best Lock For An Electric Scooter? I absolutely love this scooter. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. If your charger does not turn green when you plug it in, your problem may lie in your charger. If your Gotrax hoverboard will not turn back on you are experiencing an issue. GOTRAX - F5 Electric Bike. Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream Repair frozen GOTRAX GXL V2. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. $799.00. Circuit breakers are usually on the outside of the scooter. Electric Scooters If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. You can get it started again if you press the button so it's probably not a power issue. Jan 7, 2020 Tip: Try to lift as straight as possible out of the tiller. Watch out world! As you can see here I was able to do it with my fingers. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here]. If the wheel spins only when the battery charger is plugged into the scooter then the . 2) You are using an outlet with a higher voltage than what is recommended for fast charging. Battery Pack Ride Time Estimation Calculator, Basic Electric Scooter & Bike Wiring Schematic. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. If you can not grip the top with your fingers use a pair of pliers to assist you. - Easy fix. For example, only standing with one foot on your hoverboard can cause some models to beep. Search General questions or product specific choose what you're looking for from our awesome drop down menu. Try recharging the battery pack for 8 hours. Grab the new battery pack and ensure that your are installing the battery pack correctly. When you connect the charger to the hoverboard it will turn red to let you know it is charging. )601368 cr5`M L&@)1(\x@ nh endstream endobj 111 0 obj <>>> endobj 112 0 obj <. 0000001444 00000 n Took 8 business days to fix (total of 11 calendar days). E07 - Replace Motor or Motor Wheel Assembly. 51 reviews. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). Its possible the quality slipped with the V2, but they are basically the same scooter. These models of e-bike only feature an LED Display. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. 0000006755 00000 n Take off the console and pull out the battery, checking all the connections. First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. Problem is from inside the tire assembly. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . What did the brake pad rubbing sound like? GoTrax GKS: Specs. I had my second issue within 17 business days of receiving the scooter. This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. 0000002987 00000 n Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. Please Note, some electric scooters share error codes. There is no doubt that hoverboards are a popular and fun way to get around. Took 8 business days to fix (total of 11 calendar days). When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. GOTRAX - F5 Electric Bike . There are many possible reasons why your Gotrax hoverboard is not balancing. If your Gotrax scooter wont turn on and your battery is fully charged, check that your power board isnt damaged. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Include an image for extra impact. rider weight: 154 Lbs. If still showing error code, contact Customer Support for assistance. Some scooters need to be pushed to walking speed before they will turn on - this is a safety feature to prevent them from being accidentally started by leaning on the throttle when not riding the scooter. GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). After fully charging, I prepared for the first ride with the new parts. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. It's a 36V 6 Ah battery that offers higher performance. New comments cannot be posted and votes cannot be cast. Yes Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. 0000001330 00000 n Problem 1: Electric scooter losing Power The first thing you should do is check the battery. If the battery is fully charged, then the issue is likely with the motherboard or wiring. This is an internal issue and the bike should be sent back for repair. Therealjondotcom 3 yr. ago. I will come back and edit the post if I experience anything that you've listed.