With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. After calling the number and listening to all the preamble, the call disconnected. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. . I had to take a morning off to get these tickets for my daughter. I can not believe in this day and age HOW BAD this company is. If you're planning your visit, you can . Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. 2 x Tickets to the Kid Laroi . The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. Thu 30 Mar, 23. I've bumped the ticket by responding as recently as January 2023. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. My Ticketek; Gift Vouchers; Did it take long. Why does Ticketek Marketplace charge fees? Yeah this happened to me last year- my tickets sold within an hour and it took me months of trying to contact them to get my money back. Similar thing happened to me when selling tickets for The Strokes. Ticketek AU - Apps on Google Play After the event; I received an email stating that the buyer could not gain entry to the event as they required a "hard copy" of the ticket, that I would not be receiving payment for the ticket & that I was liable for a $100 administration fee. 2 x Lorde tickets for Sydney Aware Theatre Tuesday 14th March 2023 Unlike auction and classifieds websites, Tixels ticket resale offers advanced events. When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. + I had to pay listing fees + I had to pay a $100 administration fee. Bank details are correct and theres also a current credit card number that the refund can be processed against. To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. Then I sold them in minutes on Tixel. Ticketek is not owned by Ticketmaster. Experiences with selling on Ticketek Marketplace : r/melbourne ticket, How do you know if theyre secondhand tickets? Thank you so much for taking the time to comment! Perth: (Feb to Apr 2023) Where: Crown Theatre Perth - Burswood, WA When: The show will run from February to April 2023 Tickets: You can buy Moulin Rouge!The Musical Adelaide tickets via Ticketmaster; Brisbane: (May to July 2023) Where: Lyric Theatre, QPAC - South Brisbane, QLD When: The show will run from May to July 2023 Tickets: You can buy Moulin Rouge!! I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. A subreddit for Melburnians and Melbourne enthusiasts! Would definitely use again! They asked me to DM them and then said we cant help you. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. Not that they are necessarily wrong, but people often don't comment when things go routinely right. integration means you can list tickets for resale directly from your But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. We've got your back: all you have to worry about is getting to the concert on time. Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. Pay lower fees. If you only have a screenshot (an image file) from a friend, but not the actual link They Kids in primary school selling tickets for a school play do a better job. I listed three tickets for one of the Manchester united football matches that occurred last month. I purchased tickets for Brian Cox in Sydney. Sold tickets via Marketplace early Sept for an event 3 Oct. To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. I sold some tickets in January (17th) and it took two months (March 22) for the money to get into my account. . But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. So the final buyer got a refund for their tickets, but Ticketek obviously couldn't take the money back out of their bank account and refund me. Ask a question about Ticketek Australia in Services. No upcoming The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor We use dedicated people and clever technology to safeguard our platform. as files or special links. are therefore always enabled. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. Seven tries before I finally got my second choice of seats. . Please respect this by keeping the discussion on topic, and devoid of any political material. I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. mobile tickets. Safe, Fast and Verified An administration fee of $10 will be charged. 0. We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. Instead, you have to install the official Ticketek mobile app Then I looked on Trustpilot at their reviews and really started to worry! Ticketek Australia Questions | ProductReview.com.au The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. i spent 2 hours online and still didn't manage to secure tickets. Naoya Inoue Height Weight, Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. the actual Ticketek mobile link. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Ticketmaster vs Ticketek: your favourite artists concert is approaching soon, and the booking of tickets has started but you are not able to get tickets until the event day. Postponed and Cancelled Events. No communication other than an email confirming tickets had been sold on the day I listed them. Got an email saying the tickets were bought 2 months before the concert, and to allow 10 days for the money to show up in my bank account. All; . I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Ticketmaster Resale | ProductReview.com.au Tixel is a safe ticket marketplace to trade tickets from Ticketek. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. The Court found that on four separate occasions Ticketek engaged in conduct with the anti-competitive purpose of deterring or preventing Lasttix from supplying its services. Site poorly designed & difficult to navigate. Although both of them have many similarities, we can still differentiate them based on services and policies. Absolutely appealing customer service!!!!! But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! This is a review for Ticketek marketplace, run by Ticketek. My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. At times, you will have to visit another website to confirm your purchase. No. Buy and Sell Tickets. Ticketek Australia Reviews | Read Customer Service Reviews of premier Dont go near it- use Tixel if you can instead. Would I ever get the tickets! Ticketek Australia to save these credentials. [2022], Ticketmaster vs Live Nation Which One Is Best Option? How is scalping allowed, who is the ombudsman I can go to for this? *These tickets are also listed on Ticketek Marketplace if you prefer to purchase via the original seller, however the platform adds a service and handling fee ($17.95) a reissue fee ($14.85). But since you still have to look forward to the delivery fee, service fee, etc, the amount will only increase gradually.