LUISAVIAROMA has a consumer rating of 2.46 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. According to Pitney Bowes, 54% of buyers are unlikely to buy a product they want if the retailer has a poor or unclear return policy. It is made in Italy of 98% cotton and 2% elastane. Returns must be shipped within 28 days of the order's delivery date. Shop for your most loved fashion from LuisaViaRoma and get your order delivered for free when you spend at least 300. Everything went well both times. The return shipment is FREE when shipped using the courier provided by LUISAVIAROMA.COM read more. They do not want to return the money and they write that I destroyed the soles, as since the flip-flops were at my place for 30 minutes, I had covid and I did not even measure them and the blockade did not move, Let no one order there because they cheat people! Average Savings $59.8. No LuisaViaRoma review would be complete without taking a look at what customers had to say about the brand, so we took to the internet to get the latest scoop. The brand has always been owned by the Panconesi Family. Download the latest version of theLVRapp to enjoy a better and morepersonalisedshopping experience, available on the Apple Store and Google Play Store. So I can't try my sneakers! Google API User Data Policy Disclosure; Cash Back for . This place is a complete scam, this is the first and definitely the last time I buy anything from them. The worst company ever I have purchased from Luisaviaroma during sales periods and love the fact that the price you see is what you get and shipping is free. Luisaviaroma Return Policy. Some even mention receiving their purchases in premium packaging and appreciating the fair prices. Moderate content, respond to reviews, and promote offers. The pattern is inspired by the original Gucci Flora print that was designed by Italian artist Vittorio Accornero for the iconic Princess Grace of Monaco. LUISAVIAROMA does not offer an NHS discount program at this time. Check out the LuisaViaRoma discounts. Many customers say that the brand has the best customer service ever., Some buyers also mentioned that their products are easy to order return and exchange and that they offered fast delivery of goods. Overall, many people are pleased and feel the brand has Great deals, great choices, fast shipping.. Inspired by the original Gucci Flora print, prices start at $530 per roll. Local Coupons Coupon Codes Grocery Coupons search. You can create a shopping wish list and set sale alerts, so you never miss out on a limited-time discount or sale. Available in various sizes, its 71% cotton, 29% polyester, and lined with cotton twill. The company now attributes 95% of its revenue to online sales, so it's safe to . More about Returns. They also have a brick-and-mortar store in Florence you can shop every day from 10:30 - 19:30. LUISAVIAROMA .COM GET YOUR BONUS - http://bonusize.com/luisaviaromaHello everyone. Thanks in advance and we will keep producing high-quality reviews to save your time and money on research. Return Costs. What is chicer than a Gucci flower garden in your house? Need to return your LuisaViaRoma Fendi Mask? Dress head to toe in your favourite designers for less with this limited time discount code for LuisaViaRoma. This Balmain Cotton Denim Crop Top can be purchased with matching pants and is a fun take that only Balmain could create. Media. Check the. 50 % off. I'm sure if it was a cheap item that I had purchased you would have had no issue re sending me another one! Shop the sale and save an extra 30% off dresses, jackets, jumpers, trousers, accessories, and more with this code! Free Returns & Exchanges: Yes - More details. Made in Italy from Italian-sourced polyamide, XS is the only size available now. Everyone knows Nike sneakers are so comfortable you want to wear them every day. Their returns must be shipped within 28 days of your orders delivery date. If you are not satisfied with an order, your items can be returned for a size/color exchange, store credit, or refund within 28 days of your order's delivery date. On top of everything my refund for the return they received on the 21st of Dec is yet to be processed. I also live in the middle of nowhere and do not have stores nearby that carry designer items. If you are wondering whether Luisaviaroma is selling fake designer items, what their shipping and return policy is, and whether or not I recommend shopping on Luisaviaroma this is the post for you. Look and feel sexy in a doll slip, new underwear, and more from LuisaViaRoma. Quality 7. All returns must not have been worn, washed or altered in any way, and . performing their return through an RMA) 4. Quick to slip on with the back pull loop, theyre secured with laces. Title says it all, but what really got me hooked to this site (besides their free shipping and awesome deals) is their *drum rolls* PACKAGING! And now for something completely different. Red ticket sales will automatically be discounted during checkout, so you can maximise your savings every time you shop the online sale. Writing one takes these steps: 1. Check out what 10,475 people have written so far, and share your own experience. Get the ultimate sunglasses emoji look for $270. Posting a thorough return policy can help you reduce that percentage and retain more customers. Add to Chrome. Available in multiple sizes, it is made of cotton and canvas and features leather details as well as metal logo details. Not only will you be able to find style inspiration with the hottest fashions and LVR beauty products, but you can also use social media to earn rewards. Thanks and next time we'll get that sizing right. I typically find myself shopping on sites like Luisaviaroma, Mytheresa, Ssense, etc. Just go to Your Orders and select the item you wish to return. And since there are no sizes to choose from, you don't really have anything to spend the money on (remember that you cannot use the voucher with any discounted items and there's more restrictions like that). Check out homeware from the best designers for up to 40% off at LuisViaRoma. The LVR Privilege Club has four tiers, offering up to 300 in store credit vouchers to its most loyal members. Not too shabby. Top LUISAVIAROMA deal: Shop Men's Styles. They only have such a good one because they flag every negative review and Trustpilot removes it without a question. When I kept emailing their customer services for 5 days in a roll and never got a single word response. Paris Fashion Week Street Style. My son jas been through a horrific experience and Luisaviaroma added to that by not delivering the goods or refunding . According to Pitney Bowes, 54% of buyers are unlikely to buy a product they want if the retailer has a poor or unclear return policy. Shop bomber jackets, biker jackets, gilets, leather, and more outerwear on sale this winter from top designers. Any commission we earn comes at NO additional cost to you. On the LuisaViaRoma Facebook page, the brand has a score of 4.2/5 stars based on a whopping 29,954 reviews. With several designers and brand names under the same roof, your purchase total is expected to add up quickly. Just follow these steps: At Step 1, select where your Return & Refund Policy will be used. Excellent prices, selection and fast shipping, duties included. I bought twice from there, the last time I had to return it - it was a gift and the person didn't like the model. Along with Farfetch, Luisaviaroma.com are my favourite two sites for mens designer shopping, especially for Alexander McQueen. Download the free mobile app to shop LuisaViaRoma clothing, shoes, and accessories wherever you are. They offer international shipping with DHL or UPS and all U.S. shipping costs include taxes and duties. Shopping on the Luisaviaroma website is very easy and straightforward. Shop designer jeans, bags, knitwear, dresses, tops, and more styles this weekend and save an extra 15% off select styles with this code. Well, worry no more! You can return your product for store credit, a different product, or a refund to the original payment method. Its also possible to find a LUISAVIAROMA promo code through social media or the newsletter. Antonelli explains, "In 2008, we started moving the investments to digital. This non-woven wallpaper is made in France of paper and polyvinyl chloride. Disgusting. Will NEVER shop again. Other [] Determine the acceptable condition of the item. Next, select the items to return. Zero complains. I always buy on NET A PORTER and never had a problem. If for any reason Clients are not satisfied with an order, the items can be returned for Size/Color Exchange, Store Credit or Refund within 28 days of the order's delivery date. Luisaviaroma is a popular online luxury fashion store that is based in Florence, Italy. You can usually get them for $40, but theyre currently sold out. Product service approved that socks are included. Get it today for $1995 or $125 monthly payments via Affirm. Once we've received your returned item in new and unworn condition we will refund . Use code L10 for a 10% off regular prices. LuisaViaRoma promo code for 30% off sale styles, LuisaViaRoma app discount code for 15% off, LuisaViaRoma Black Friday code for 40% off. LUISAVIAROMAlets you head out in style with luxury designer clothing,jewellery, and accessories for men, women, and kids. Find an ongoing clearance sale on the website with up to 50% off everything from Gucci shoes to Prada bags. Find designer bags, shoes, and clothing online from Yeezy, Gucci, or Balmain to share your style with the world. That means if you click the link and subsequently make a purchase, we may earn a commission. Returns can be made either by mail or at an in-store location near you. The delivery fee also covers express shipping, meaning that youll receive your Dsquared2 or other luxury items within a couple of days of ordering. It also has peaked lapels for a sharp look and two side flap pockets as well as double back vents and one breast pocket. Including a quick note with your return letting us know how you'd like to proceed will help speed up the process. With a new Privilege Card, you can also enjoy a20% discount for the first six months of purchasing. I've never had that issue with any other similar company (net-a-porter, mytheresa etc). What is LuisaViaRoma's Shipping Policy? It looks like it would fit perfectly with a mellow TikTok and some Fleetwood Mac in the background. Answer some questions about your business practices. Gerg responded to my email within a day and my follow up email within 5 mins. Hours later after two more emails Login to our online return portal using your email address and order ID. 2004-2023 LUISA VIA ROMA S.P.A. - VAT number: IT 00607970480 - Via Benedetto Varchi 61, 50132 Firenze Tell us why you want to return this item, then choose a drop-off location that supports label-free, box-free returns. Check out the LuisaViaRoma Amari Jeans. Usually available for $709, you can cop them for only $426 on sale. They also have a loyalty program, LuisaViaRoma Privilege, where you can earn points and get cool perks the higher your status. On Facebook, there are 29,954 reviews with an average rating of 4.2 stars. Whatever the case may be, this LuisaViaRoma review will feature some of their customer favorites so you can see what all the fuss is about. Raffles won items are not returnable! With side flap pockets, double back slits, and a chest pocket, this 53% viscose and 48% acetate blazer with 100% cupro lining is both functional and stylish. People working at customer service can't serve the customers properly either via email nor by phone. Read More What to Pack for Turks and Caicos in 2023 for Men & WomenContinue, Read More 45 Top Designer Brands in 2023 for Clothing, Bags, Shoes, & JewelryContinue, Read More Best Travel Dresses for Every Season by a Frequent TravelerContinue. At LUISAVIAROMA, social media deals benefit you in more ways than one. Privilege Club points rack up pretty fast and can provide you with a credit voucher for future purchases. NO INFORMATION AS TO WHETHER YOU TRANSFER TO MY HSBC CREDIT CARD ACCOUNT OR SOMEONE ELSE'S ACCOUNT: The brand has been featured by notable media sources such as WWD, V magazine, Elle, InStyle, and Vogue, to name a few. While you have a lifetime to return most Costco's products, when it comes to electronic products there's a change, and the Costco electronics return policy limits the return timeframe to 90 days. I had a much better experience shopping with Ssense and also with Mytheresa. Cranberry juice sold separately. }(document, 'script', 'poshmark-jssdk')); 2023 Have Clothes, Will Travel Willow theme by Restored 316, Putting together a post featuring brands like AllSaints was not an, Is LUISAVIAROMA Legit? How long is Luisa Via Roma's return window? Do not buy anything from these cowboys. They offer international shipping with DHL or UPS and all U.S. shipping costs include taxes and duties. It doesn't even seem like they are reading what we send them. The brand has stayed true to their roots, with their headquarters still in Florence, Italy where they prepare and ship all of their orders. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Affiliate Disclaimer: Please note that some links in this website may be affiliate links. I shop at Luisaviaroma frequently and have never had any issues. The Gucci Flora Printed Wallpaper features a pink background with a floral pattern in white, yellow, and purple with emerald green and black details. I have only used this site for their baby fashion products and they are all reasonably priced (as reasonable as a $150 fendi baby bottle can be!) Yes, Luisa Via Roma does allow order changes & cancellations. Check the, Yes. This email was sent March 2, 2023 10:19am. Shop 100s of designer leather accessories on sale now for up to 70% off! Are you wondering if Luisaviaroma is legit? With Zappos, you have a whole year to return an unused product. Plus, you can get the latestLUISAVIAROMAdiscount codes and promo codes delivered to your inbox daily. Moreover, shipping fees are quite high and I've never seen free shipping promotions or anything like that. They sent me flaps with a lock, on the same day I sent them back together with the lock. LuisaViaRoma is a luxury online retailer that sells womens, mens, and childrens clothing and accessories, as well as home furniture and decor. If youre not happy with your purchase, you have 28 days from delivery to return it as long as the security tag is still on. Products used:Bags X 2. Designers they feature range from Tom Ford to Dolce & Gabbana to Balmain and beyond. 47 COUPONS FOUND! On 11 August (4 days later) there was still no progress. Returns 6. Buyers had a great shopping experience and loved how quickly orders shipped and found customer service helpful. They claimed I've removed a tag which I ABDOLUTELY DIDNT REMOVE! The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. You can return your purchases to LUISAVIAROMA within 28 days of the date of purchase. What is the LUISAVIAROMA return policy? You can also look forward to seasonal sales and events during particular times of the year, such as the LUISAVIAROMA Boxing Day sale. . I can't express my disappointment and anxious on service level offered by LVR. Requested size UK 10 shoes. In 1999, LuisaViaRoma was one of the early adopters of the internet, and one of the first companies in Italy to sell online. So, I received a full refund for the sandals and the taxes/duties, but I did not get my $26 shipping fee back. Many innovative businesses have recognized that a customer-centric return policy is a powerful marketing tool. I was just wondering if the gucci white rhyton sneakers were legit, as thinking about getting them for my self for my birthday? Expedited shipping for an extra $25. International Returns. There is a link to the LVR clearance sale on the homepage menu. As of March 21, 2022, Luisa Via Roma does offer order tracking support. And taken from outside my front door? Check out these other fashion brands: Your email address will not be published. Ordered the Rosantica Holli black sequined bag with gold handle. I bought a top on Luisa Via Roma, tried it on and realised I needed a size up. You can quickly take care of most things here, or connect with us when needed. Click on the voucher code to head to the website. Eligible customers can finance their next designer purchases by using Klarna at LUISAVIAROMA. :D Even the actual boutiques don't pack their items this intricately. I like that you can also set your shopping preferences to your size and preferred colors (thats pretty nifty). Change of mind returns can be exchanged to another colour or size, store . Proozy Review - Scam or Legit? So in short, if a customer buys an item from you, has a contract with you, pays you the money and the customer requests the item to be delivered in a safe location however the delivery driver does not deliver it to that location and instead leaves it for everyone to see, you as a company are happy with this service and will do nothing to help your customer out after it was left for everyone to see? js = d.createElement(s); js.id = id; Read about returns . Looking for some more stylish bottoms? They have also won the Drapers Award for Customer Engagement and have an Instagram following of over 1M followers. These sneakers fit a bit snug and it is recommended to buy one size larger than your normal size. Request a return authorization number, and return shipping will be free when you use an authorized LUISAVIAROMA courier. Reliable and fast delivery. And I am here to tell you, this process was not all that simple. LUISAVIAROMA is a top luxury e-commerce offering men's and women's clothing, shoes and accessories, as well as home and design products. There is also a LuisaViaRoma Privilege program where you can gain points to redeem for rewards. LUISAVIAROMA ranks 518th among Clothing Other sites. So, whats the verdict? The return process starts on their website and theyll cover any costs. (So, it took 8 days total to ship the sandals back to Italy with DHL, for Luisaviaroma to process the return, and then issue the refund. While you might be holding off for a seasonal event or annual sale, like the BlackFriday or Cyber Monday sales, we're happy to report that you can snag incredible savings anytime! Best Discount Code. They tend to have more selection then the competitors, but the regular prices are usually slightly higher. Claim it. We checked out what people are saying about LuisaViaRoma on the internet. . To find more information about reviews and trust on Sitejabber.com please visit. why is that. Worst online experience ever. LUISAVIAROMA. How good is their customer service for returns? The cropped unlined body and back zip closure make it easy to put on and take off. Very disappointed especially since on the order form they say their products are quality checked before sending. Free Returns: As long as the security tag is intact, items may be returned up to 28 days of the delivery date so you can get a different size, a refund or a store credit. . The reviews are mostly about the overall experience with the company and customer service, rather than individual products. Items with a value of $35 or more must be returned using a trackable shipping method. Best Discount Deal. TAGS: Paris Fashion Week Fall/Winter 2023. These sneakers are a must-try! LuisaViaRoma is a luxury market retailer, you can find there many popular and well-known brands such as Gucci, Balmain, or Burberry. The LUISAVIAROMA return policy allows unwanted items to be sent back up to 28 days after receiving your order. At Step 2, add information about your website/app . Plus, theres a hidden zipper pocket in the back and side slash pockets for storage. LUISAVIAROMA accepts returns for exchange, store credit, or refund within 28 days of the order's delivery date. Luisa Via Roma offers seasonal sales on a wide selection of apparel and accessories by high-end designers, including Givenchy, Dolce & Gabbana, Versace, and Jimmy Choo. Luisaviaroma Return Policy. Quite the fashionable group, if you ask us. Would recommend. Please visit LUISAVIAROMA's official website for more specific information on returns and refunds. For shoes, in the original box. They are made of 60% calf and 40% polyester so there will be a bit of wiggle room when it comes to stretch. Many innovative businesses have recognized that a customer-centric return policy is a powerful marketing tool. The customer service is sickening and they are refusing to refund me for the shipping fee although the order took 3 weeks to arrive. Alexander McQueen is known for their stunning suits, and this red blazer from LuisaViaRoma is no exception. 123.4K Followers. Determine the timeframe during which you'll accept returns. because the item I want is sold out on the designers website. Updated March 2, 2023 29 Discounts available 473 Coupons used today . Get it now for $550. Shop eligible full-price items with this code to save an extra 15% off your purchase with this deal. Luisaviaroma is a popular online luxury fashion store that is based in Florence, Italy. Look stunning with new Versace jeans or a new pair of Michael Kors heels! BUT, having to pay that shipping fee makes me irrationally angry. Any commission we earn comes at NO additional cost to you. I'm very confused as to why you are so unwilling to help a paying customer when the delivery company have said that they did not leave it in the safe place that was requested? Tip for consumers:They dont take products back and give your money back, you have to do it within first 10 days plus they try to make up a problem out of nothing (a lie) just not to give your money back and say that it was your fault that your product has a bad quality! Shop hopeless to zero! Get a stylish ring for yourself or someone special! You can shop by department or narrow your search by brand, colour, and more. fjs.parentNode.insertBefore(js, fjs); You will have to ask for it, and then print it, running around the city trying to find a printer. After specifying the items you want to return through your account, you . What would you like help with today? 1.) I have sent an email to their customer service. Sent email to customer service, waiting for a reply. They feature a variety of designer clothing, shoes, handbags, jewelry, and home decor for women, men, and children. These Nike Satin Shorts have an elastic waistband with a drawstring making them great for any movement. Refund Problem Expires. This pair is not only snug but is also ultra-fashionable and will look great with anything you are wearing. The "O" ring that is used to attach the handle to the lid of the bag has detached. The company now attributes 95% of its revenue to online sales, so its safe to say they are more of an online retailer than a traditional luxury department store these days. Please note the following exceptions to our return and exchange policy: Below are some examples of common exceptions. I do not recommend anyone to purchase from Luisa Roma. This LuisaViaRoma review found that the brand ships worldwide using DHL or UPS. You can return items from your order for a refund within 28 days of the delivery date. The story of LuisaViaRoma has humble beginnings as a family business. Exposed! If you need to reach them, here are the ways: Phone at +39.055.093.60.54, email at [emailprotected], or on Skype at luisaviaroma. We bought a backpack for my son on December 18,2019 and it still hasn't arrived. The Gucci Ghost Ring features the GG logo and a playful skull design engraved on a 9mm sterling silver ring. I also received an order confirmation in my email immediately after checking out. People are calling LuisaViaRoma the best customer service ever and are happy with the fast delivery and easy ordering, returning, and exchanging process. At Step 2, add information about your website/app and business. Gucci Jewelry creates lasting staples that are inspired by the brands symbolism and journey. All items must have the security tag still intact and must be in a new, unworn condition, while shoes should . Redeem your Privilege Club rewards today to receive LuisaViaRoma discounts of 15-20% on full priced items for 6 months. These websites are more likely to have the size and/or color that I want in an item. 29 LUISAVIAROMA coupon codes available today. That's why many brands now advertise "free . Gift cards can be purchased on the website and sent digitally in minutes, so there's no need to worry about last-minute gift options. Definitely, LuisaViaRoma products get a thumbs up from this review. Shop this men's accessories sale for discounts on hats, ties, cardholders, and more items from bestselling designers. If you're looking for luxury brands, LuisaViaRoma is the right choice for you. is the company having tech issues? Return your purchase within 28 days if you don't love your order at LuisaViaRoma. Locate the "Promotional Code" box above your order summary. They offer a wide variety of products from all over the world. UPDATE IN JAN 03,2022: Be on the lookout for red ticket specials that provide an extra 20-40%off the lowest sale price. The elastic waistband and cuffs ensure a comfy fit, while the logo band on the right leg adds a pop of yellow and red. However, the store does offer flat-rate shipping, including import and duty fees. Get instant savings with 50 valid Luisaviaroma Coupon Codes & discounts in January 2023. Below we'll go over why you need a return policy, show you some examples, and provide you with a free . If you love this blazer and matching pants but are looking for a similar suit, the LuisaViaRoma Pink Pants and matching blazer by Alexander McQueen are also available on their website. Sometimes sites like this do not ship items in the original designer box, but Luisaviaroma did send the shoes in a Gucci box. This pair of mens Off-White Nylon Trackpants come in a black color with a comfortable elastic waistband with an internal drawstring and elastic cuffs at the hem. Use our Return & Refund Policy Generator to generate a Return and Refund Policy for your store. Join the LVR Club to earn rewards and perks, and take advantage of discounted prices in the clearance sale. Our favourite feature is the filter to sort by discount amount; this way, you can find enormous savings with up to 70%off. There are just too many options for online luxury stores these days! Theyve been around for a while and have consistently received glowing feedback from customers. Neither of these sizes ended up working. If you are unsatisfied with your purchase, return it to any store for a refund or store credit. PRIVACY POLICY . I received my order and there were not socks. To request return information, contact the third-party seller within 14 days of receipt. Then the virtual gift card code will be sent to the recipient and will only be available for use for 12 months from the date of purchase. Browse a massive selection of designer dresses, jackets, shoes, bags, and much more for 10% off when you use this LuisaViaRoma voucher code. Fast shipping! Hoka One One, translated from traditional Maori language, signifies . Thumbs upupupppppp to Luisaviaroma! Returned items must be in their original condition. However, I wont be going out of my way to shop on Luisaviaroma again. We do note that the company site itself does not have any product ratings, as is the case with many luxury brands, so the following reviews will focus more on the brand as a whole and aspects like their customer service. Do you agree with Luisaviaroma.com's 4-star rating? When I called their "customer service" the only thing they could say "sorry, but we cannot do anything". Luisaviaroma Promo Code: 15% OFF. Before you checkout, review your bag and subtotal. I am trying to order a dress but the transaction is not going through - and i tried to call but the line is busy. Just follow these steps: At Step 1, select where your Return & Refund Policy will be used. The Security Tag must still be intact and attached to returned items. Everything so far seems to be very positive for LuisaViaRoma, but quite a few customers on Sitejabber have a different story to tell about the brand. If you are looking for the perfect ring for yourself or a gift for the fashionable man in your life, The Gucci Ghost Ring is it. Therefore, I shop for these items online (and yay for not having to deal with snooty salespeople). 10% . Part of the Pre-Fall 2020 collection, its made of cotton and canvas with leather accents and metal logos. Street Style. Hi Save my name, email, and website in this browser for the next time I comment. It was originally printed in the 1960s on a silk scarf. Our refund and return policy template is free and helps businesses like yours display a comprehensive, easy-to-read policy in just a few clicks. Find discounts up to 50% off and get a further 20% off at checkout. LuisaViaRoma ships orders from their warehouse in Florence, Italy. Fill your bag with deals on clothing, beauty, and more. I don't care if i wore for 3 days straight it should not be falling apart The shorts are made of 92% polyester and 8% elastane. Faulty product was sent back to LVR and my claim was accepted. If the return package is shipped using a different courier than the one provided, all consequent costs will be the Client's responsibility. Founded in 1920. LuisaViaRoma has been known to work with celebrities and influencers such as Chiara Ferragni and Caro Daur. Embodying a momentous sigh of relief for the reopening of the country's borders, the nine Chinese designers on the schedule are reveling in a time of high optimism: a mood shared throughout the event, from emerging trendsetters such as Shanghai-born, Paris-based Didu and schedule newbie .