", "As a certified pharmacy tech, I have to continue learning. Maybe you are a pen and paper person. In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. In looking to hire you at Kaiser Permanente, your interviewer wants to know that you have a methodical approach to problem-solving. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. Dates shown above are approximate. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. ", "I am an avid fan of Google alerts! My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. Search Jobs - Kaiser Permanente Careers - Oracle For instance, if I am to terminate someone's employment, I don't sugarcoat the reasons why. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. With this question, the interviewer is trying to get an idea of how you interact with challenging people, such as a coworker who is hard to please or has a tendency to intimidate others. I also dislike when the morale of the lab is low. So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). I start this by building trust in my patients with my clinical expertise and my interpersonal skills. The hustle and bustle of any position in healthcare can be very demanding and your interviewer would like to know if you can appropriately handle the stress related to this job. After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. ", "I believe in volunteering in the community where you live. When have you had to adapt to change in the workplace? But I don't want you to be surprised by the information. Kaiser Permanente Consultant Interview Questions | Glassdoor To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. ", "From a young age, I was raised around a farm and animals are a huge part of my life. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. During training sessions, I take a methodical and knowledgeable approach with my students and keep an open ear for questions. We wanted to create a resolution with this person. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. While there is no right or wrong answer to this question, be sure to speak with honesty and confidence in explaining how you interact as part of a larger team. It seems you would be a wonderful teammate to have around. One of the toughest parts of communication can be delivering bad news to people with whom you work. Kaiser Permanente was born: in response to the staggering economic conditions of the Great Depression. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. Excellent! Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. Your version of customer service sounds warm, welcoming, and caring. But her prescription was on troubleshoot, and no one order it. This approach has greatly reduced in-house issues related to communication. ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. ", "I have three philosophies when it comes to my work. Healthcare is not a place for gimmicks because health is precious and irreplaceable. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. Kaiser Permanente takes great pride in having a very positive and nurturing environment. She's fortunate to work from home, and makes about $32/hr w/ no degree. "Knowing that the main mission of the organization is improving the health of the communities that Kaiser Permanente serves, my forward-thinking vision will make me a very successful employee in this role. I have always been great at working behind the scenes with the result being efficiency for others. My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. We've all had those tough cases. . For 180 days, my employees were rewarded for coming to work 10 minutes early. If you usually like to generate new ideas and allow someone else to execute them, share your creative side while expressing that you prefer for others to take the lead. Kaiser Hiring Process: Job Application, Interviews, and Employment I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". 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", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. Unfortunately, the sales have shut down. ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. I believe that, if asked, my colleagues and supervisor would say the same about me. "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. These can include terms like sympathy, empathy, humanity, kindness, caring, and heart. "I have experience in ordering medical supplies and maintaining inventory. Ultimately the patient understood and the procedure was finally completed.". While I am confident that my skills and experience are a great fit for this role and for your patients, the better I know the procedures, policies, and systems within the organization, the more wholly I will be able to help the patients I would be working closely with. In asking this question, your interviewer would like to know if you can adequately handle being the bearer of bad news. I like to be on time with my schedule to ensure that our patients are assisted properly. In the end, we awarded those with perfect attendance a $600 bonus. Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. Behavioral 3. I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". In asking this question, your interviewer wants to get a sense that you will bring the ability to build strong relationships to Kaiser Permanente. Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. Nice work! I continue to work on this on a daily basis. "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. I feel that your focus will be a great fit with my long-term career goals to eventually work in primary care with a great organization. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. New hires were appreciative of learning one on one. These are exactly the steps that an interviewer would be looking for. It's professional to take a few minutes after an encounter like that and let those emotions come and go. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. You can enhance this response further by also sharing what you did to build team morale and try to maintain a healthy work/life balance in the face of increased workloads and long hours. It sounds like you handled this matter with utmost urgency and great customer care. If I am unable to understand a team member's personality, I try to be professional and interact in a courteous manner.". I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. We utilized verbal communication and a team-based messaging app on our phones throughout the two-week period. I had 2 interviews with kaiser received and offer within a week. "I once worked in a very difficult environment and toxicity really started with our leader. Discuss the ways that you would build strong and healthy relationships if hired. If possible, avoid extreme responses that include speaking negatively of others or naming people. ", "Knowing that I wanted to pursue a career that involved healthcare and science, I received my bachelor's degree in cytotechnology from Thomas Jefferson University. Good answer! When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. Perhaps you use a particular app or software. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? If I am offered a position with Kaiser Permanente, you will never find me to be disorganized! "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. My approach is to be empathetic, soft-spoken, and truthful. 3.2 (5 reviews) Term. One of Kaiser Permanente's primary values is making the communities in which they practice a healthier place. ", "Do my job and do it right. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. Upon first taking the call, the patient was name calling and yelling. I returned to the US just last month and had been actively looking for work the past couple of weeks. I will receive an email with the related information any time there is a major headline about the healthcare industry. Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. Throughout Kaiser Permanente's 75-year history, the organization's commitment to diversity and inclusion has helped them in its overall mission. In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. I strive for perfection too often, which causes unnecessary stress for myself. Find additional company focused interview questions by practicing from one of our industry sets. Excellent! Learn more about your rights and protections related to the No Surprises Act (HR133) that protects you against surprise medical bills and gives you the right to receive estimates under the new regulation. This question is an opportunity for you to discuss community service types of activities that you hold near and dear to your heart and any efforts you have been a part of in your past. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements.