If youre into premium spirits and liquors and plan on drinking a lot of these then the Excellence club might be worth it. This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. The Hibachi (Spice) - WOW! Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. by Adrian updated October 11, 2022, 7:10 pm. Airport - Arrival was quick and easy. The standard and variety of food on offer was really top quality. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. If youve ever been to an all-inclusive resort you know the drill. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. We are also disappointed to read that our service was slow because this is certainly not indicative of the standards which we are known for, and from which our customers have come to expect and deserve. Amazing resort, unparalleled service, and some tips before you head out. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. If youre looking for privacy, this is the room type for you. Top room amenities include a minibar, air conditioning, and a flat screen TV. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. Its authentic Mexico and well worth a visit. I'm looking for some suggestions of places to play, and the. It is mandatory to procure user consent prior to running these cookies on your website. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. Also located in Spice is a Hibachi experience. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Which room amenities are available at Excellence Riviera Cancun? Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. setting in the Riviera Maya, set along Mexico's Caribbean coast. . He leads the daytime activities. Many people bring their own insulated drinks with built in straws. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. There are only four bikes available to guests, so you need to show up super early to get a spot. The food was where the disappointment came. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. Also, the water was way too warm for almost all the pools. 11/10 rating. The pool around the restaurants with the swim up bar was the only one that actually cooled us off during the heat of the day. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. For this trip, we got a spa view swim out. This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. Im currently at ERC (July again) and the vibe is completely different. The staff is friendly and fast. The focus is on keeping you safe. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. Its a really strong drink offering. Always one of our favorite restaurants when we visit Excellence resorts. The rooms were spacious and clean. We worked out our new flights and needed to change our airport transfer. Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; Other amenities offered include a business center, laundry services, and airport transfers. The easiest way to get from Cancun Airport to Hard Rock Hotel Riviera Maya is by a private transfer. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club We at InspoVacay prefer a more condensed offering. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). You name it and they have it. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. All the house wine is the same at every bar and restaurant and it's really bad. Federal 307 Chet-Pto. Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. Something new, they now take your picture at check-in, probably for security reasons. This is the version of our website addressed to speakers of English in the United States. It is a very positive change when you see how much trash ends up in the ocean. Located between Cancun and Playa del Carmen in the city of Puerto Morelos. Q. Package deal Contact accommodation for availability. Taxis in hotel zone are safe Save. Alejandro at the bar with the pizza oven is great too. It is not necessary. Stocked Mini-bar with all of the goodies you could ever need. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. Unfortunately it makes enjoying frozen drinks a little bit of a problem. We never leave reviews, because all the other great reviews are true about this place. Be prepared to pay for the experience though. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Speaking of buiding, we stayed in 7065 - noise level is about a 8 until after 11pm. Federal 307 Chet-Pto. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are pleased to know the services you enjoyed throughout your holidays staying at our property, although we are sorry to read that there are a few things we need to work on, as The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. If you are looking for a resort with a conveniently located course on the resort then we suggest you check out the Excellence Playa Mujeres resort. We highly recommend the resort and have found few that can compare.More. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. The entire staff at the resort wore masks the entire time. Dreams resorts All your questions answered! Other than having disposable mask included in the room, nothing has changed. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. We really liked the Italian offering here. The staff at ERC are nothing short of amazing. It has been a pleasure having you with us and we look forward to seeing you back soon. We had the test after lunch and had results before dinner delivered in an email. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. The food was up there with some of the most authentic Indian eats we have had outside of India. Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. However, we will share your comments to our team just as your kind words.We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, therefore they work in vain because it has taken us by surprise how much we have had this year.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Overall the room was nice if not a little bit dated. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Wi-Fi is free throughout. There is a lot to be seen in this area of the world. The food also sets this place apart. It might be a good idea to research some of . The poolside food options are pizza and cheeseburgers. This category only includes cookies that ensures basic functionalities and security features of the website. housekeeping team cleaned twice a day, and we always had fresh towels. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The Dominican Republic shares the island known as the Hispaniola with Haiti. There are really only a handful of features that we see real benefit in. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. It can be hit or miss. We recommend calling ahead to confirm details. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Come together, come alone, regardless you will have an amazing time. The staff speaks multiple languages, including English and Spanish. We managed to make it to the ocean once but it took a little liquid courage to do so. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. Also, the liquor choices are really bad. A. There are several restaurants and none disappoint. Our 4th getaway to the Excellence Riviera Cancun. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. However, guests are not required to wear a mask anywhere, but there is space available everywhere. And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. At check-in the agent will give you a health questionnaire. Also a side note - beds and pillows very uncomfortable. It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! We estimate they took away about 25% of the pool chairs and restaurant seats. We booked an excellence club 2 story room both times, excellence club is the adult only building. We would suggest booking before you go. The building could use some maintenance. Our second time staying at an Excellence resort. So impressed by everything about it! So if you like to be close to the hustle and bustle this is the option for you. Its a simple fix I will remember for all future trips. You are surrounded by breath taking views, lush gardens, amazing architecture. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. These cookies do not store any personal information. It means so much when it comes from our guests. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. The portions are tiny so be prepared to order many apps and more than 2 entrees for 2 people. Please, receive our warmest regards from The Excellence Collection. - Dinner: Food and service is great everywhere like always. Bottles of spirits are also included in your room. Having stayed in the slate of resorts that the Excellence group has in this region. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Is parking available at Excellence Riviera Cancun? We were lucky to get one for the end of the week. The bar service on the beach was on point and our drinks never reached the bottoms. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. Most of all, Gonzalo was MUY excelente! Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. We recommend going around an hour before the tour commences to get on the tour. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The front desk already had our test scheduled based on our departure time when we checked in. As you approach the doors they will automatically open. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Please see our partners for more details. Please, receive our warmest regards from The Excellence Collection. The food and the atmosphere at Flavour Market were very good. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. And here is the next complaint in our review. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. Because the staff are so inviting, the crowd that comes here were just as friendly. 2 It is just a slight reduction that you wouldn't notice if you haven't been there before. For more on the Excellence Playa Mujeres, check out our review here. The customer service was unmatched. We look forward to welcoming you back soon to your home away from home. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. The shows are noisy so look to stay closer to the SPA or outlying areas if you like your beauty sleep.The ugly.The ocean is not accessible due to a surge in algae. Masks are required on flights and airport. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Please, receive our warmest regards from The Excellence Collection. Tennis courts, an area for beach volleyball, pool tables, ping pong tables. These are just some of the people that make the ERC so special for. more. A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. Generally speaking, the Cancun Hotel Zone is very safe for families. At Excellence resorts, there is a wide range of rooms on offer. All the restaurants are very average. The location of this restaurant is really lovely. An extensive gym with a great range of equipment. I would highly recommend this resort to anyone! Package deal Contact accommodation for availability. All of this was done outside what I consider normal business hours. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. A. They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. When we stayed in late 2017, we were in an Excellence Club Junior suite and stayed for a week. They taught us some Spanish phrases and talked about Bollywood! We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: Excellence Riviera Maya excellent. Claim your listing for free to respond to reviews, update your profile and much more. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. This Asian eatery serves up a huge range of your favorite Asian staples such as sushi, ramen, tempura, udon, and Pad Thai. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. The Indian food is actually legitimately good and quite authentic. Please, receive our warmest regards from The Excellence Collection. A couple of the restaurants are adult only as well. I thought that would annoy me, but it was not an issue at all. Daytime Activities Airport - Arrival was quick and easy. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. COVID Safety: We are vaccinated, so felt safe traveling. At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Other than requiring masks the Cancun airport was operating like it always has. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. We were there for three glorious weeks January-February 2023. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. He got people to join activities they wouldnt have. #1 of 10 all-inclusives in Puerto Morelos. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" We also noticed that there was a large volume of staff working throughout the resort. Which languages are spoken by the staff at Excellence Riviera Cancun? The commute from the resort to the airport also took over an hour due to traffic. Share. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. 6 meandering pools and an immaculate white sand beach. Please, receive our warmest regards from The Excellence Collection. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. and an insulated thermos to keep drinks cold. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) Excellence Riviera Cancun is an adults only resort (18 years and over). We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. We talk about changes to the resort, our experience. Airport - Arrival was quick and easy. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. The staff was absolutely incredible. Every day, fresh fruit in our room, small snacks at night. This is the place to be if there is any game or sporting event. Please see our partners for more details. It would be nice to have some fans to help with sweating, but not that big of a deal. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I can't decide on ERC or EPM. The seaweed on the beach can pile up, despite the staffs removal on multiple intervals each day. But opting out of some of these cookies may have an effect on your browsing experience. Other than requiring masks the Cancun airport was operating like it always has. Can't complain about eating next to the ocean with chips and guac. Juarez, Km 324 - 342, Mza. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. I'm going 12/26/08-01/01/2009. Also, the tequila options are a joke. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. There were plenty of activities you could enjoy or be a part of. We're in Mexico - there's no reason to have bad tequila at the bars. A comment about the blue pool floats, please don't hoard them. New Health & Safety Protocols; The Excellence Collection. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. The pools are kept very clean, we noticed the staff doing tests on the water every night.
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