Phone: 660-747-8123. Its a well designed format though sometimes there are errors in text (like no space between words) that probably come from the automated digital process. * required. Is a TV Weekly automatically included with my home delivery? Home Delivery Customer Service document.write ("<\/scr"+"ipt>"); if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Does the Star still participate in a News In Education program? You may Request a Vacation Hold online 24/7 through our subscription management page. Emailed - ignored. I cant seem to get through when I call Customer Service. Yes, that respite is worth the $3 per day to me; the rest of the paper is mostly news one sees on the web anyway. I placed a vacation hold on my account for 5-4-21 till 6-10-21 and told the Daily Star that I did not want to get charged for those dates. Reach out directly to Arizona Daily Star via Justuseapp. var m3_r = Math.floor(Math.random()*99999999999); legals@tucson.com. To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. After the promotional period ends, the Full Access subscription will continue and be billed monthly at the then regular rate. I called and was told someone would listen to the conversation to verify my story and call me back. Can I get one of those road-side tubes for my newspaper delivery? To help us assist you more quickly, when emailing e-edition@tucson.com with login or technical issues please include the following information: The issue you're having, type of device (desktop, laptop, phone or tablet), operating system (PC, Mac, Android, iOS), Browser (Chrome, Firefox, Edge, Safari, etc), and a screenshot illustrating the problem. Become a subscriber, manage account information, change payment or delivery details. Enjoy the unmatched experience of a Tucson Arizona Daily Star subscription, conveniently delivered to your doorstep. Latest Arizona news from across the state, including Tucson, Phoenix and Flagstaff. Plan to resume delivery on the day after you return. Your expected start date will be shown on the confirmation page after you place an order. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future. We continually strive for excellence and regret any time we let you down. Includes unlimited access to tucson.com content, all apps, e-Edition and archives back to 2007. You can charge your Tucson Arizona Daily Star subscription on most major credit cards, such as MasterCard and Visa, although acceptance of American Express and Discover varies by newspaper. Non-subscribers will have access to limited content. Please also specify the device (desktop, laptop, phone or tablet), operating system (PC, Mac, Android, iOS), Browser (Chrome, Firefox, Edge, Safari, etc), and a screenshot illustrating the problem. and why is it being delivered to me? Published 11/17/2022. I accuse the Star of sharp practice by sneaking the change of the comic pages to occur after the subscriptions had to be renewed. Vacation stop Please login or register to your subscription account through the link below. I believe the same deadline for renewal applied to all subscribers. Any foul or offensive language including co 149,428 people like this 152,271 people follow this We reserve the right, however, to issue refunds or credits at our sole discretion. 4 complaints closed in the last 12 months. Published 12/11/2022. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We can typically honor requests if you live in a redelivery area, and requests are received by 9:45am Mon-Sat and by 11am on Sundays. You'll see a list of merchants you've subscribed to. Stop Date * Start Date * Submit Reset Form. 520-214-1154 To view the e-Newspaper, you must be a subscriber and have Activated the digital portion of your account. If you are experiencing an unusually long hold time, you can always email your question to circulation@tucson.com or go to our online customer service portal on tucson.com. Reach out to Star Publishing Company - the company behind Arizona Daily Star directly: In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings". The following day someone from the newspaper charged a second 40 dollar payment against my account. Who should I contact? Arizona Daily Star | Breaking News | | Read Tucson, AZ and Arizona breaking news. Go to tucson.com/subscribe or call 1-800-695-4492. Once it starts to shake, you'll see an X Mark at the top of the app icon. How to Put Your Mail On Hold With The Post Office Online, How to Contact the President of Delta Airlines. '&charset='+document.characterSet : '')); Thats because your first bill includes a prorated charge for the remainder of the current month to put your account in line with our standard billing cycles. Thank you for your interest in becoming an independently contracted newspaper home delivery carrier. A bunch of photos of today's snow across Tucson , The highly anticipated Portillo's is now open in Tucson. Newspapers will be held and delivered on your restart date. [CDATA[ Set up your account on EZ Pay for secure, automatic monthly payments by calling Customer Service at 1-800-695-4492 or visit account.tucson.com. a full refund of your entire annual amount. Compensation depends on the route, but is typically more than $1200 each month. In some areas weve had ongoing challenges with our newspaper delivery caused by a variety of economic factors. Premium Editions are published to provide additional information and value. Im really enjoying it! Paper not delivered on several occasions, no rebate offer, no refund for undelivered papers. Please allow 2-3 weeks for our systems to update your request. [CDATA[ document.write ("&loc=" + escape(window.location)); Sometimes, automated e-mails from Arizona Daily Star get caught up in spam filters. I signed up for a free e-newspaper trial, but didnt receive an e-mail. Choose . Also like keeping up with my fav comic strips! Arizona Daily Star is offering $500 sign on bonus for new contractors. Full Access Subscriptions include home delivery of the Arizona Daily Star, access to all of our digital products and more! Several years ago I moved to digital format so I could read anywhere anytime. I called again, because I did not receive a payment through the mail. You can cancel at any time by calling Customer Service at 1-800-332-6733. on December 23. If something should happen, and you will not be returning on the scheduled date, just call the paper company and let them know that you need the suspension extended. Report Breaking News: 520-573-4101 or. 1-800-695-4492 Speaking of ads, the coupon section is a plus! Yes. Sign in to your account in the app to unlock your unlimited access. We do not have a renewal deadline applied to all subscribers.Indeed, there was a significant change to our comics document.write ("'><\/scr"+"ipt>"); If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. if (!document.MAX_used) document.MAX_used = ','; How are Vacation Credits calculated on my bill? It didn't happen. Enter the email address associated with your subscription and choose a password. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. No. She restarted account at discounted rate of $35/month promotion for 12 months. var m3_r = Math.floor(Math.random()*99999999999); Other times, due to system glitches, our system simply does not recognize the email address. if (!document.MAX_used) document.MAX_used = ','; original subscription start date. They gave me credit for 338.04 on October 11, 2021. content.While we are disappointed that you are not enjoying While on a home delivery vacation hold, your account will be credited $.15 per day (Mon-Sat) and $.22 per Sunday that the print edition is not delivered. They did not respond. Contact Information . What happened? Need Help? See a video on how to access and use the e-Newspaper. You may want to start the paper suspension a day before you leave, in case you miss the paper on the day you leave. Do I have to be a subscriber to view the e-Newspaper? $20 per month. I live away from Tucson now but the livin is easier because Im able to read local news and happenings from my favorite placeTucson! After canceling your . will follow up with representative and provide additional training. Gov. disregard the directive. See details. Customer service center 602-444-1000 within the Phoenix area. All sensitive information such as credit cards or personal information is securely encrypted for transmission. Information about canceling. I tried to Activate but it didnt work. Unfortunately, no. Yes. Like all other businesses, it is sometimes necessary for us to increase prices. if (document.context) document.write ("&context=" + escape(document.context)); Your credit card will be charged for the amount of the subscription. Click on the settings (gear) icon in the top right corner of the screen. Report Breaking News: 520-573-4101 or metro@tucson.com, Executive EditorialEditorial, Opinion, Letters to the EditorGraphicsLa EstrellaPhotoSportsTucson & RegionTucson.com & Breaking NewsAdministration. Why? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Submit; Finish; If you have any questions, please contact customer service at 972-424-9504. can disregard any bills he has received. Print delivery is available within the newspaper distribution area only. Processing costs include administrative resources, paper, envelopes, printing, postage and handling of payments. Yes. If you receive your print edition via the US Postal Service, your print edition will be delivered with your daily mail service. On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. credit card. We cover the issues that Southern Arizonans care about most. Can I still get the Arizona Daily Star delivered via U.S. mail? Single copy newspapers are available every day at most Frys, Circle K, QuikTrip, Albertsons and Bashas' locations. Called again. Interviews are conducted at 4061 W Costco Pl., Tucson, AZ 85741 (Across from Top Golf). Redelivery is available in metro Tucson, but not in outlying areas. Arizona Daily Star Jul 22, 2021 Updated Sep 15, 2022 Need Help? Click the link, then follow the prompts to cancel your subscription. '&charset='+document.charset : (document.characterSet ? Feel free to call me Call the paper company when you return. He agreed to close both accounts and issue me a refund. Payments are non-refundable, and there are no refunds or credits for the unused portion of a subscription that has been cancelled before the end of a billing cycle. I called the newspaper to complain and recejive a refund. If you are a seasoned subscriber and your rate has increased, we sent you notification about this change, but should you have questions about it, please contact Customer Service (phone number and service hours are below). Click "My Apps and Games" then "Installed". if (document.mmm_fo) document.write ("&mmm_fo=1"); Digital only subscriptions are also available. Get up-to-the-minute news sent straight to your device. '&charset='+document.characterSet : '')); I waited until January 8, 2021 to call because I still didi not have a check through the mail. If your account is activated, your name will appear at the top right of tucson.com. Hobbs refuses to say if she will approve elimination of cities' grocery tax Numerous challenges expected in City of Prescott's coming . business days to post to her account. Subscribers can access e-Edition versions of Arizona Daily Star back to 2007 on tucson.com. If you do not link your subscription, you will not be able to access unlimited stories, subscriber-only content, and the eNewspaper on our desktop and mobile website and eNewspaper app. var m3_r = Math.floor(Math.random()*99999999999); BBB Business Profiles are subject to change at any time. //]]>-->,